Gitte Harmony maintains a transparent refund and cancellation framework to ensure clarity for customers during the property booking process.
A booking is considered valid only after submission of the booking application form, payment of the applicable booking amount, and completion of necessary documentation.
Customers wishing to cancel a booking must submit a written cancellation request along with relevant booking details including project name, unit number, and booking reference information.
Refunds are processed in accordance with the terms outlined in the booking application form, allotment letter, or Agreement for Sale. Certain administrative charges, statutory deductions, or documentation expenses may be applicable depending on the stage of the transaction.
Once approved, refunds are processed through bank transfer within the standard processing timeframe as defined by Gitte Harmony policies. Customers are encouraged to review all terms mentioned in the booking documents prior to initiating a cancellation request.